Yes, absolutely. Visagov is a 100% legitimate visa management platform with a proven track record in our sector, with many years of experience and over 200,000 visas successfully processed.

We are a Spanish company based in Barcelona, operating under the legal entity ByteTravel SA (NIF: A42788984). We ensure the highest standards of data protection in accordance with current GDPR regulations, providing our clients with the best service with transparency, efficiency and reliability. This is also the reason why many travel agencies and major tourism groups have trusted us to become their official partner for all their visa processing needs.

Our team of experts is always available to provide assistance and ensure a smooth process from start to finish. At Visagov, we’re with you every step of the way.

The answer will depend on the status of your application. If your eVisa has already been approved, you will not be eligible for a refund.

For more information, head to our Refund policy.

Yes, we comply rigorously with GDPR regulations.

Any personal information you provide will only be used to process your application. It will never be shared with any third parties or used for other purposes.

For more information, head to our Privacy policy.

It depends on the document you selected. In most cases, a decision is made within the first 24-48 hours. We also offer urgent processing for specific destinations, which ensures you receive your approved eVisa in less than 24 hours.

After your application is approved, we will send the official document to the email address of your choice.

You can always track the progress of your application in our Status checker.

If you would like an invoice for your order, contact us detailing your order ID and we will send it directly to you.

It will not be possible if your application has already been approved.

If you need to change any information, please contact us with the specific details of your case, and we will check whether modifications are still possible.

It will always depend on the status of your application. If it has already been approved, it will not be possible to proceed with the cancellation.

If you wish to cancel your application, contact us with your order ID and we will check your case.

In case of a rejected application, you will need to go to the corresponding embassy in person to find out the reasons why and whether you are allowed to enter the country.

To reapply, the only option available is to do so at the embassy.

You are only allowed to apply with an ordinary passport.

If your passport is not ordinary, you will need to check if your destination accepts it, as well as the specific requirements and eligibility criteria for your type of passport.