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We’ve rebranded: GigaML is now Giga

AI Agents for Enterprise Support

Handle millions of calls with the memory, empathy, and zero wait time your customers expect.

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Our system just went down. Customers are flooding support.

I’m already handling the calls. Zero wait time. Your team can focus on the fix.

Learn more

Wait. You’ve got every single call covered?

The enterprise way

Built for the most complex enterprises

Agent Canvas

Agent Canvas is a low-code environment that lets you build, test, and deploy custom voice agents fast.

Create the agent

Choose an agent type and upload documents so your agent understands your brand, policies, and workflows.

Define policies

Write the flow

Test and launch

Monitor and improve

Training data

Provide docs and policies for accuracy.

Secure storage

Files handled with enterprise-grade security.

Multi-format ready

Upload PDFs, CSVs, or text files with ease.

Create new agent

Chat

Voice

Multi-modal

Add training documents

Attach files to give your agent business context

Drag files here or click to browse

Cancel

Create agent

actionable intelligence

Insights for revenue, retention, and resolution

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Resolution rate improvement

840

10%

Refine escalation rules to improve first-call resolution

472

16%

Optimize routing to reduce transfers across teams

225

Standardize follow-up flows to improve customer satisfaction

34%

Improvement Opportunity

Closes the loop

Translates raw conversations into targeted actions inside Agent Canvas.

Impact over noise

Get recommendations tied to real business metrics.

Fits the workflow

Every insight connects back to transcripts, tickets, and test cases.

Insights

Insights cluster conversations dynamically, helping enterprises focus on what matters most: revenue, resolution, and retention.

Choose an objective

Select a metric like resolution rate, transfer reduction, or customer satisfaction.

Generate insights

Validate at scale

Implement and track

Customer spotlight

$323K

in deposits.

16,133 calls

with 35% pickup rate.

90%

deflection rate.

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How Capital.com scaled customer engagement with Giga

Read full case study

Christopher Demetriou,

Head of Sales (MENA Region)

"The results speak for themselves: over $323K in deposits, and 61 FTDs generated within the pilot, with one client alone producing 50% of revenue after being contacted just one week post-registration."

Unlock AI agents for your enterprise

Enterprise-grade Security

SOC 2, HIPAA, GDPR, and ISO 27001 compliance with encryption, policy controls, and real-time safeguards.

Ultra-low Latency Performance

Sub-second responses for natural, real-time conversations at scale.

Seamless
Integrations

Plug into CRMs, support platforms, telephony, and custom APIs for instant deployment.

Human-like
voice

Natural prosody, multilingual fluency, and adaptive tone that fit your brand.

Giga is the next AI rocketship… They’re building SOTA customer support agents that have 100% win-rate against all other AI customer support products for Fortune 500)

Garry Tan

President at Y Combinator

Let's Build Your Next Agent

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