Sama 2.0 is a the world's first advanced AI cabin crew, built by UneeQ for Qatar Airways. She provides curated travel experiences for customers in the airline’s immersive platform, QVerse.
Qatar Airways’ reveal of Sama was held with a stunning holographic display at ITB Berlin, 5 March 2024. Powered by Synapse, Sama knows virtually all there is to know about Qatar Airways, making her the perfect person to ask when customers have questions around baggage allowance, check-in times and much more.
In the Qverse, she's also able to provide a level of attention and service Qatar Airways. So customers now get a consistently high experience – not just in the airport or at 30,000 feet, but throughout their customer journey. …...more
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