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Document Solutions

Google Reviews

4.9
Based on 690 reviews
powered by Google
Peter Franco

a day ago
Bob fixed our printer 1,2,3 no sweat, no hassle. Five stars across the board

J2

a day ago
Bob is great. Really efficient and a great guy!

Andres Ospina

a day ago
I will never ask for another copier repair person —German is extremely talented, professional and very responsive. He shares his knowledge and advises on how to use the copier to keep it working. I am so pleased with his service.

User Name

a day ago
German has helped us with various repairs over the years and has always delivered. Very nice, extremely knowledgeable and always prompt. Highly recommend using Document Solutions.

steve pinto

a day ago
German was very thorough and did a great job.

Robert Campi

5 days ago

Beatriz Szmurlo

5 days ago
Thank you James, beautiful installation!

Mandy Slover

5 days ago
Very fast and efficient service

Colleen C

6 days ago
James installed our water systems we couldn’t be happier! Great service!

Nice neat installation! James the service tech was knowledgeable, friendly, and efficient!

Karen Spisak

7 days ago
Thank you for fixing the machine James!

Rob Poprocki

7 days ago
John was very helpful and gave full explanation of what was not working. Fixed everything and back up and running now.

Brad/Laura Diess

7 days ago
Jonathan was very thorough explaining the problem with our copier and got our business back up and running!

Rhonda Forman

7 days ago
Bob Pentz is very great an his job, he is always willing to go the extra mile. Ever time a place a service call he always come within a reasonable time frame . He is a great asset to your time.

Scarlett Reynoso

7 days ago
Bob is great. Very efficient when fixing copier’s and great customer service skills

Maryann Rashap

12 days ago
Thank you John, we love our water machine from document solutions. Service is always quick and friendly and efficient!

Emily Stein

12 days ago
Jonathan was excellentEfficient, friendly and fixed a major problem

Alannah Williams

12 days ago
Our printer for the office needed a service because half of our copies were coming out light. John was very professional and got to the solution quickly, only had us down for 15 minutes tops. Thanks so much John!

Mahmoud Ali

13 days ago
Best service guy thanks James

Ariel Valentin

19 days ago
Thanks James for our great service

James was extremely knowledgeable and provided excellent service. Thank you James for all you did for the HCO at 95 Main Street in West Orange, NJ.

Pedro rivera

21 days ago
Thank James for keeping us hydrated!

Leslie Kornfeld

21 days ago
We always get the best service from Document Solutions. Kevin gets us the exact equipment we need without overselling, and Bob is so kind and patient setting things up to our specifications. I’ve been dealing with this company for about 20 years and would highly recommend.

Gail Zapata

21 days ago
Bob was so nice and knowledgeable. He didn’t make us feel inadequate when we had a common sense printer issue. Thank you

Michael Tobin

22 days ago
Highly recommend the water cooler! James was amazing on installation day. He worked neatly and efficiently, explained everything, and the machine works very well!

Lori Hansen

23 days ago
Bob Pentz is a wonderful copier tech! He is friendly and fun to deal with. We appreciate his hard work and service when needed in the office.

Nina Pesci

23 days ago
John was very professional and helpful in answering any and all questions we had about the water cooler. His service was timely and he was very personable.

Kryzzl

24 days ago
Bob is the best!

Marissa Lonardo

26 days ago
James sovled two problems for us! THANKS!

Mariela Taveras

26 days ago
Document Solutions is an amazing company to work with. Bob Pentz is our printer guy. He is prompt, polite, clean, super knowledgeable and fixed the issue.

Rebecca Hersh

26 days ago
Thanks James for your kindess and friendliness when bringing our ice machine!! And an extra thank you for answering all of our questions!

Bridgette Sakar

27 days ago
James was excellent! Super friendly and helpful. Quick install

Rich Whitehead

27 days ago
Our technician that stopped by to take care of our water tower, John, was quick knowledgeable and efficient! Thank you again for responding fast and taking care of our school!

JuN Arboleda

27 days ago
Great service response and customer service. Jon the technician was very respectful and helpful.

Meghan Fitzpatrick

28 days ago
Jon was a great tech and came out very quickly when our church had a mishap with our printer right before the Easter rush. He went above and beyond and checked other issues that may be happening besides the big jam that was taking place so we would be all set as we went off to print. Super grateful for this getting taken care of quickly!

Mike Oconnor

29 days ago
James was great installation looks good and the water never fresher at Irvington fire department!

Amy Powers

a month ago
Bob was prompt, efficient and just terrific. Took his time to explain everything. Went above and beyond.. thank you Bob!

Marlene Provost

a month ago
Bob is a great technician he came to fix our printer at NJSC. He was very meticulous with his job. Didn’t left until the printer printed perfect. Thanks Bob!!!

Diosmary Peralta

a month ago
Bob Pentz is a great tech very professional. Always get our printer fixed. We love Bob at NJSC.

Marilyn R.

a month ago
James T. was incredibly helpful during the install and provided a lot of insight to make the installation process as easy as possible

Dilcia Marte

a month ago
Amazing Service! German is very professional and knowledgeable. Thank you!

Angela Scott

a month ago

Eduardo Saroza

a month ago

work

a month ago
Thank you James as always being very informative and quick to come out for service.

chantel jimenez

a month ago

Ernesto Camacho

a month ago
We love our new machine! Thanks James

Hedy Saporito

a month ago
As always, John is an exceptional tech! Very reliable and experienced.

Michelle Borges

a month ago

Schermelle Wright

a month ago
James excellent customer service very polite.

Dee Smith

a month ago
John was very helpful, I now know better what was happening withy machine. All fixed and ready to go

Vishesh Prabhudesai

a month ago
Copiers can be very frustrating sometimes, but our primary technician Jon has always been very helpful when servicing. Very knowledgeable on the tech and always letting us know how to prevent further issues.

Johanna Marte

a month ago
German just completed repairing our copier. He was very professional and polite. He quickly diagnosed the problem and ordered the parts which needed a couple of days for delivery. Within two business days, he was back and our copier is now running perfectly.

I am very grateful for German and the professional way that he is. He is very patient with me and answered all my questions.

German is amazing! He brought the correct part because he new how to fix my copier based on the noise I told him it was making. He is also happy and kind.

German is our technician and he is stellar. All around great communications with Document Solutions and German. Many thanks!

Elias Taveras

a month ago
Such a nice man! German is great.

leandro espinal

a month ago
Fantastic service and quality. German went out of his way to help us. Thank You.

Aimar Cunni

a month ago
Excellent service. When our copier needed to be repaired, German was able to squeeze me into his schedule even though he was very busy that week. I highly recommend Document Solutions.

Cesar Salas

a month ago
German was great. He was able to very quickly analyze the problem with my copier and explain it very carefully to me. I was an electronic repair tech in my past life so I know when a repair tech is good and he was excellent.

isaia santo

a month ago
I would give them 10 stars if I could. German did an excellent job repairing our copier . He called me back within minutes after leaving a voicemail. He was able to come out the next day, diagnosed & repaired our copier within 30 minutes.

Katherine Foster

a month ago
Their head water technician James always does a fantastic job with our water cooler servicing. He always remembers our facility, the problems each water cooler can sometimes face depending on how they are used by us, and our water cooler needs overall to provide the best service. He’s the best

Po

a month ago
I had an excellent experience with James who came to fix our water cooler. He was professional, efficient, and thorough in addressing the issue. Not only did he quickly identify the problem, but he also took the time to explain what needed to be done and ensured everything was working properly before leaving. His prompt service and attention to detail were greatly appreciated. It’s no wonder he is highly requested. Great guy!

Brian Eckl

a month ago
If you’re in need of printer assistance, look no further than John. He is a true professional when it comes to everything printers, offering knowledgeable advice and top-notch service. Whether you’re troubleshooting an issue or looking to upgrade your office setup, John’s expertise shines through. He’s patient, thorough, and genuinely cares about making sure you’re satisfied with the solution.

MEHREEN CHOUDHRY

2 months ago
Document solutions has consistently provided us with great service. We recently experienced an issue with our water cooler, and I am pleased to report that James addressed the problem quickly and efficiently on the same day. He was very professional and courteous throughout the process.

Danielle Smith

2 months ago
Their service technician Bob was great. We had an issue with our most used copier. Bob was dispatched, figured out what the issue was, ordered parts, and when he returned to install made sure the machine was fully functional for us. We appreciate his speed and thoroughness.

IamFutureguy Hi

8 months ago
Mike was great with troubleshooting our phone issue and was able to figure out the problem when we had been struggling between our IT and cable provider. Thanks Mike for helping us resolve the issue and for your patience!

Elizabeth McCarthy

8 months ago
Mike was awesome! Always so nice, professional and helpful!

Bernie Kester

8 months ago
My experience with Document Solutions has excellent, they quickly respond to our needs and always get the job done in a professional and timely fashion, kudos to Michael Cox, German Castillo, & Ricardo Dovale, they are true dedicated individuals and I am proud to be able to work with them!!

Keri Tallman

8 months ago

Vanessa Vazquez

8 months ago
Mike is great, super helpful, and always on top of things.

Myrna Marshall

8 months ago
Excellent, same-day customer service is always provided by Nick Patel and the entire team at Document Solutions. It’s always a pleasure speaking with any of the team members. Thanks, all.

Thanks so much! Easy as pie.

Robin Smith

8 months ago
Excellent service John P. You are the best thank you

Judith Jefferson

8 months ago
Bob P is phenomenal at his job. When called he fixes the problem within minutes …Kudos to Bob P

Jas Hidalgo

9 months ago
Thanks James!

Glenda Jones

9 months ago
Thank you James for our new machine

Ingrid Pimentel

9 months ago
Our experience with Document Solutions has been outstanding. They are a team of highly skilled professionals who are not only knowledgeable but also exceptionally responsive. From managing our network security to resolving IT issues promptly, they consistently deliver top-tier service. Their proactive approach has significantly streamlined our operations and boosted our efficiency. Mike Cox, in particular, was a lifesaver when one of our critical printers went down yesterday. By day’s end, it was back up and running smoothly. I highly recommend Document Solutions to anyone in need of dependable IT solutions.

Nancy O’Connor

9 months ago
I recently got a new Dell computer windows 11 through Document Solutions. My tech was Mike Cox and I have to commend Mike for the great job that he did installing all the software on the computer and then walking me through the various ways that this new windows 11 was different from Windows 10 Mike is a good teacher and he spends time to make sure that you understand what it is you want to do and how to do it, efficient instructions and you’re on your way to enjoying your new computer . Document Solutions is a great company because it teaches its tech to be customer friendly and to work with the customer to achieve the common goal. I’m so happy to have met Mike and thank him for his great job.

Tracey Kolpaczyk

10 months ago
Our office, Mitchell Insurance Services, has been dealing with Document Solutions for many years now. Their entire team is well qualified but we are especially pleased with Michael Cox, who has come to know our systems, preferences and workstyle well, making it very easy to deal with any issues that crop up. His attention to detail does not go unnoticed. We highly recommend!

Mary Kennedy

10 months ago
Everyone at Document Solutions is incredibly responsive and professional. We recently had an urgent situation and Michael rectified it immediately with an onsite visit. He is thorough and works great with his teammates to identify and resolve issues necessary to keep our business running smoothly. Great company and team!

Katherine

a year ago
Exceptional Support from Nick and Michael!I had the pleasure of working with Nick and Michael recently to resolve some technology issues, and I must say, they exceeded my expectations in every way possible. Both Nick and Michael demonstrated exceptional intelligence and were incredibly helpful throughout the entire process.Their technical prowess was immediately evident as they quickly assessed the situation and formulated a plan of action. What struck me the most was their ability to break down complex technological concepts into easily understandable terms, ensuring that I was fully informed and involved in the resolution process.Not only were they knowledgeable, but they were also incredibly patient and understanding. They took the time to listen to my concerns and addressed each one with care and attention to detail. Their dedication to finding solutions was truly commendable, and it was evident that they were genuinely invested in ensuring that my technology issues were resolved efficiently and effectively.If you’re in need of assistance with technology issues, look no further than Nick and Michael – they truly are the best in the business.

Gerry Harris

a year ago
I have worked with Doc Sol for years. Kevin Roth and his team have treated us fairly and efficiently, keeping my 4 machines running at all times. We run about 7 mil combination of color and B&W copies a year. We just bought a new 5th machine. thank you, Gerry Harris, B&L Printing, Hillsborough, NJ. UPDATE: July 14, 2023, a new replacement color Konica to keep with new technology, cost is stable we are VERY happy.

Julie Esa

2 years ago
I can not say enough how amazing this company is. The IT department is Always efficient fast and reliable. Dealing with security and updates to several systems these guys get the job done. Mike is so patient and knowledgeable, he always saves the day. I highly recommend Document Solutions.

Ashley C

3 years ago
We have been using this company for years even after hiring a different company for our office solution needs. Needless to say, we were excited to get out of our old contract and into a new one with Document Solutions. They are the best around. They are very responsive, reliable, and treat their customers with respect and care. Glad we made the switch and I recommend them to everyone I know who needs a great reliable office solution company. They have it all! Thank you, guys, for being the best. Especially Kevin O’Connor. You’re the best!

Jennifer Quinones

3 years ago
DS move very quickly to address our needs.We get technicians who know what they are doing to address our issues.KevinKyleGermanAre all amazing!

Michael Lewis

3 years ago
We have been using Document Solutions for all of our copier needs for over 15 years. We would not consider using anyone else. Great staff and service. Had a service call today 9/14/2022 and Brandon, the service tech not only fixed my issue but asked about another common issue and proactively fixed it. Great Tech and great service.

Sharmay O’Brien

3 years ago
We were having trouble with our Xerox and wanted to switch back to Konica. Document Solutions took care of us right away! The exchange was easy and fast. The individual who delivered the printer was kind, courteous of our space, and efficient. We were up and running immediately! Perfect installation and perfect customer service. Our employees are very happy with the new copier. We won’t use anyone else but Document Solutions!

Michelle Cohen

3 years ago
My Firm has been using Document Solutions for around 6 years. We started with copiers and had nothing but a great experience with installation, repair, and issues and training. They were easy to reach for service, etc. When COVID happened they generously asked what they could do to support my staff and what our needs were as everyone ventured home. We used them to install our VoIP phones during this time and it was ESSENTIAL to our ability to operate our business remotely. Ross was our rep and he continues to this day to be available whenever we have issues, which is almost never. I can’t say enough about how this company CARES about helping your business to be the best version of itself and operate well. They offer lots of things, yes they may call you, but honestly at the end of the day, they care which is rare to find in this world.

Peter Franco

a day ago
Bob fixed our printer 1,2,3 no sweat, no hassle. Five stars across the board

J2

a day ago
Bob is great. Really efficient and a great guy!

Andres Ospina

a day ago
I will never ask for another copier repair person —German is extremely talented, professional and very responsive. He shares his knowledge and advises on how to use the copier to keep it working. I am so pleased with his service.

User Name

a day ago
German has helped us with various repairs over the years and has always delivered. Very nice, extremely knowledgeable and always prompt. Highly recommend using Document Solutions.

steve pinto

a day ago
German was very thorough and did a great job.

Robert Campi

5 days ago

Beatriz Szmurlo

5 days ago
Thank you James, beautiful installation!

Mandy Slover

5 days ago
Very fast and efficient service

Colleen C

6 days ago
James installed our water systems we couldn’t be happier! Great service!

Nice neat installation! James the service tech was knowledgeable, friendly, and efficient!

Karen Spisak

7 days ago
Thank you for fixing the machine James!

Rob Poprocki

7 days ago
John was very helpful and gave full explanation of what was not working. Fixed everything and back up and running now.

Brad/Laura Diess

7 days ago
Jonathan was very thorough explaining the problem with our copier and got our business back up and running!

Rhonda Forman

7 days ago
Bob Pentz is very great an his job, he is always willing to go the extra mile. Ever time a place a service call he always come within a reasonable time frame . He is a great asset to your time.

Scarlett Reynoso

7 days ago
Bob is great. Very efficient when fixing copier’s and great customer service skills

Maryann Rashap

12 days ago
Thank you John, we love our water machine from document solutions. Service is always quick and friendly and efficient!

Emily Stein

12 days ago
Jonathan was excellentEfficient, friendly and fixed a major problem

Alannah Williams

12 days ago
Our printer for the office needed a service because half of our copies were coming out light. John was very professional and got to the solution quickly, only had us down for 15 minutes tops. Thanks so much John!

Mahmoud Ali

13 days ago
Best service guy thanks James

Ariel Valentin

19 days ago
Thanks James for our great service

James was extremely knowledgeable and provided excellent service. Thank you James for all you did for the HCO at 95 Main Street in West Orange, NJ.

Pedro rivera

21 days ago
Thank James for keeping us hydrated!

Leslie Kornfeld

21 days ago
We always get the best service from Document Solutions. Kevin gets us the exact equipment we need without overselling, and Bob is so kind and patient setting things up to our specifications. I’ve been dealing with this company for about 20 years and would highly recommend.

Gail Zapata

21 days ago
Bob was so nice and knowledgeable. He didn’t make us feel inadequate when we had a common sense printer issue. Thank you

Michael Tobin

22 days ago
Highly recommend the water cooler! James was amazing on installation day. He worked neatly and efficiently, explained everything, and the machine works very well!

Lori Hansen

23 days ago
Bob Pentz is a wonderful copier tech! He is friendly and fun to deal with. We appreciate his hard work and service when needed in the office.

Nina Pesci

23 days ago
John was very professional and helpful in answering any and all questions we had about the water cooler. His service was timely and he was very personable.

Kryzzl

24 days ago
Bob is the best!

Marissa Lonardo

26 days ago
James sovled two problems for us! THANKS!

Mariela Taveras

26 days ago
Document Solutions is an amazing company to work with. Bob Pentz is our printer guy. He is prompt, polite, clean, super knowledgeable and fixed the issue.

Rebecca Hersh

26 days ago
Thanks James for your kindess and friendliness when bringing our ice machine!! And an extra thank you for answering all of our questions!

Bridgette Sakar

27 days ago
James was excellent! Super friendly and helpful. Quick install

Rich Whitehead

27 days ago
Our technician that stopped by to take care of our water tower, John, was quick knowledgeable and efficient! Thank you again for responding fast and taking care of our school!

JuN Arboleda

27 days ago
Great service response and customer service. Jon the technician was very respectful and helpful.

Meghan Fitzpatrick

28 days ago
Jon was a great tech and came out very quickly when our church had a mishap with our printer right before the Easter rush. He went above and beyond and checked other issues that may be happening besides the big jam that was taking place so we would be all set as we went off to print. Super grateful for this getting taken care of quickly!

Mike Oconnor

29 days ago
James was great installation looks good and the water never fresher at Irvington fire department!

Amy Powers

a month ago
Bob was prompt, efficient and just terrific. Took his time to explain everything. Went above and beyond.. thank you Bob!

Marlene Provost

a month ago
Bob is a great technician he came to fix our printer at NJSC. He was very meticulous with his job. Didn’t left until the printer printed perfect. Thanks Bob!!!

Diosmary Peralta

a month ago
Bob Pentz is a great tech very professional. Always get our printer fixed. We love Bob at NJSC.

Marilyn R.

a month ago
James T. was incredibly helpful during the install and provided a lot of insight to make the installation process as easy as possible

Dilcia Marte

a month ago
Amazing Service! German is very professional and knowledgeable. Thank you!

Angela Scott

a month ago

Eduardo Saroza

a month ago

work

a month ago
Thank you James as always being very informative and quick to come out for service.

chantel jimenez

a month ago

Ernesto Camacho

a month ago
We love our new machine! Thanks James

Hedy Saporito

a month ago
As always, John is an exceptional tech! Very reliable and experienced.

Michelle Borges

a month ago

Schermelle Wright

a month ago
James excellent customer service very polite.

Dee Smith

a month ago
John was very helpful, I now know better what was happening withy machine. All fixed and ready to go

Vishesh Prabhudesai

a month ago
Copiers can be very frustrating sometimes, but our primary technician Jon has always been very helpful when servicing. Very knowledgeable on the tech and always letting us know how to prevent further issues.

Johanna Marte

a month ago
German just completed repairing our copier. He was very professional and polite. He quickly diagnosed the problem and ordered the parts which needed a couple of days for delivery. Within two business days, he was back and our copier is now running perfectly.

I am very grateful for German and the professional way that he is. He is very patient with me and answered all my questions.

German is amazing! He brought the correct part because he new how to fix my copier based on the noise I told him it was making. He is also happy and kind.

German is our technician and he is stellar. All around great communications with Document Solutions and German. Many thanks!

Elias Taveras

a month ago
Such a nice man! German is great.

leandro espinal

a month ago
Fantastic service and quality. German went out of his way to help us. Thank You.

Aimar Cunni

a month ago
Excellent service. When our copier needed to be repaired, German was able to squeeze me into his schedule even though he was very busy that week. I highly recommend Document Solutions.

Cesar Salas

a month ago
German was great. He was able to very quickly analyze the problem with my copier and explain it very carefully to me. I was an electronic repair tech in my past life so I know when a repair tech is good and he was excellent.

isaia santo

a month ago
I would give them 10 stars if I could. German did an excellent job repairing our copier . He called me back within minutes after leaving a voicemail. He was able to come out the next day, diagnosed & repaired our copier within 30 minutes.

Katherine Foster

a month ago
Their head water technician James always does a fantastic job with our water cooler servicing. He always remembers our facility, the problems each water cooler can sometimes face depending on how they are used by us, and our water cooler needs overall to provide the best service. He’s the best

Po

a month ago
I had an excellent experience with James who came to fix our water cooler. He was professional, efficient, and thorough in addressing the issue. Not only did he quickly identify the problem, but he also took the time to explain what needed to be done and ensured everything was working properly before leaving. His prompt service and attention to detail were greatly appreciated. It’s no wonder he is highly requested. Great guy!

Brian Eckl

a month ago
If you’re in need of printer assistance, look no further than John. He is a true professional when it comes to everything printers, offering knowledgeable advice and top-notch service. Whether you’re troubleshooting an issue or looking to upgrade your office setup, John’s expertise shines through. He’s patient, thorough, and genuinely cares about making sure you’re satisfied with the solution.

MEHREEN CHOUDHRY

2 months ago
Document solutions has consistently provided us with great service. We recently experienced an issue with our water cooler, and I am pleased to report that James addressed the problem quickly and efficiently on the same day. He was very professional and courteous throughout the process.

Danielle Smith

2 months ago
Their service technician Bob was great. We had an issue with our most used copier. Bob was dispatched, figured out what the issue was, ordered parts, and when he returned to install made sure the machine was fully functional for us. We appreciate his speed and thoroughness.

IamFutureguy Hi

8 months ago
Mike was great with troubleshooting our phone issue and was able to figure out the problem when we had been struggling between our IT and cable provider. Thanks Mike for helping us resolve the issue and for your patience!

Elizabeth McCarthy

8 months ago
Mike was awesome! Always so nice, professional and helpful!

Bernie Kester

8 months ago
My experience with Document Solutions has excellent, they quickly respond to our needs and always get the job done in a professional and timely fashion, kudos to Michael Cox, German Castillo, & Ricardo Dovale, they are true dedicated individuals and I am proud to be able to work with them!!

Keri Tallman

8 months ago

Vanessa Vazquez

8 months ago
Mike is great, super helpful, and always on top of things.

Myrna Marshall

8 months ago
Excellent, same-day customer service is always provided by Nick Patel and the entire team at Document Solutions. It’s always a pleasure speaking with any of the team members. Thanks, all.

Thanks so much! Easy as pie.

Robin Smith

8 months ago
Excellent service John P. You are the best thank you

Judith Jefferson

8 months ago
Bob P is phenomenal at his job. When called he fixes the problem within minutes …Kudos to Bob P

Jas Hidalgo

9 months ago
Thanks James!

Glenda Jones

9 months ago
Thank you James for our new machine

Ingrid Pimentel

9 months ago
Our experience with Document Solutions has been outstanding. They are a team of highly skilled professionals who are not only knowledgeable but also exceptionally responsive. From managing our network security to resolving IT issues promptly, they consistently deliver top-tier service. Their proactive approach has significantly streamlined our operations and boosted our efficiency. Mike Cox, in particular, was a lifesaver when one of our critical printers went down yesterday. By day’s end, it was back up and running smoothly. I highly recommend Document Solutions to anyone in need of dependable IT solutions.

Nancy O’Connor

9 months ago
I recently got a new Dell computer windows 11 through Document Solutions. My tech was Mike Cox and I have to commend Mike for the great job that he did installing all the software on the computer and then walking me through the various ways that this new windows 11 was different from Windows 10 Mike is a good teacher and he spends time to make sure that you understand what it is you want to do and how to do it, efficient instructions and you’re on your way to enjoying your new computer . Document Solutions is a great company because it teaches its tech to be customer friendly and to work with the customer to achieve the common goal. I’m so happy to have met Mike and thank him for his great job.

Tracey Kolpaczyk

10 months ago
Our office, Mitchell Insurance Services, has been dealing with Document Solutions for many years now. Their entire team is well qualified but we are especially pleased with Michael Cox, who has come to know our systems, preferences and workstyle well, making it very easy to deal with any issues that crop up. His attention to detail does not go unnoticed. We highly recommend!

Mary Kennedy

10 months ago
Everyone at Document Solutions is incredibly responsive and professional. We recently had an urgent situation and Michael rectified it immediately with an onsite visit. He is thorough and works great with his teammates to identify and resolve issues necessary to keep our business running smoothly. Great company and team!

Katherine

a year ago
Exceptional Support from Nick and Michael!I had the pleasure of working with Nick and Michael recently to resolve some technology issues, and I must say, they exceeded my expectations in every way possible. Both Nick and Michael demonstrated exceptional intelligence and were incredibly helpful throughout the entire process.Their technical prowess was immediately evident as they quickly assessed the situation and formulated a plan of action. What struck me the most was their ability to break down complex technological concepts into easily understandable terms, ensuring that I was fully informed and involved in the resolution process.Not only were they knowledgeable, but they were also incredibly patient and understanding. They took the time to listen to my concerns and addressed each one with care and attention to detail. Their dedication to finding solutions was truly commendable, and it was evident that they were genuinely invested in ensuring that my technology issues were resolved efficiently and effectively.If you’re in need of assistance with technology issues, look no further than Nick and Michael – they truly are the best in the business.

Gerry Harris

a year ago
I have worked with Doc Sol for years. Kevin Roth and his team have treated us fairly and efficiently, keeping my 4 machines running at all times. We run about 7 mil combination of color and B&W copies a year. We just bought a new 5th machine. thank you, Gerry Harris, B&L Printing, Hillsborough, NJ. UPDATE: July 14, 2023, a new replacement color Konica to keep with new technology, cost is stable we are VERY happy.

Julie Esa

2 years ago
I can not say enough how amazing this company is. The IT department is Always efficient fast and reliable. Dealing with security and updates to several systems these guys get the job done. Mike is so patient and knowledgeable, he always saves the day. I highly recommend Document Solutions.

Ashley C

3 years ago
We have been using this company for years even after hiring a different company for our office solution needs. Needless to say, we were excited to get out of our old contract and into a new one with Document Solutions. They are the best around. They are very responsive, reliable, and treat their customers with respect and care. Glad we made the switch and I recommend them to everyone I know who needs a great reliable office solution company. They have it all! Thank you, guys, for being the best. Especially Kevin O’Connor. You’re the best!

Jennifer Quinones

3 years ago
DS move very quickly to address our needs.We get technicians who know what they are doing to address our issues.KevinKyleGermanAre all amazing!

Michael Lewis

3 years ago
We have been using Document Solutions for all of our copier needs for over 15 years. We would not consider using anyone else. Great staff and service. Had a service call today 9/14/2022 and Brandon, the service tech not only fixed my issue but asked about another common issue and proactively fixed it. Great Tech and great service.

Sharmay O’Brien

3 years ago
We were having trouble with our Xerox and wanted to switch back to Konica. Document Solutions took care of us right away! The exchange was easy and fast. The individual who delivered the printer was kind, courteous of our space, and efficient. We were up and running immediately! Perfect installation and perfect customer service. Our employees are very happy with the new copier. We won’t use anyone else but Document Solutions!

Michelle Cohen

3 years ago
My Firm has been using Document Solutions for around 6 years. We started with copiers and had nothing but a great experience with installation, repair, and issues and training. They were easy to reach for service, etc. When COVID happened they generously asked what they could do to support my staff and what our needs were as everyone ventured home. We used them to install our VoIP phones during this time and it was ESSENTIAL to our ability to operate our business remotely. Ross was our rep and he continues to this day to be available whenever we have issues, which is almost never. I can’t say enough about how this company CARES about helping your business to be the best version of itself and operate well. They offer lots of things, yes they may call you, but honestly at the end of the day, they care which is rare to find in this world.

We are experts in office solutions and technology services

“Business Life Simplified.”  What does it mean?

We Stay Connected To Simplify Your Business Life! This means that we work harder and smarter than others in our industry in order to deliver on ALL of our promises.

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23+ Years at your service

Industries We Serve

With over 30 years of innovation, our office solutions help clients from different industries

See How We Compare

 
95.2
12 Month
NPS Score
100.0
Last Month
NPS Score
86.8
Total NPS
Score
Did you know...

The Average NPS Score in the US is ONLY:

10.0
Average US
Company

Our Partners

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Office Solutions Insights

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Cloud based file storage and secure data backup solution with encrypted privacy protection, real time synchronization and mobile access for file management. business continuity and digital security
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Cloud based file storage and secure data backup solution with encrypted privacy protection, real time synchronization and mobile access for file management. business continuity and digital security
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