Case Study - Digital Smart Labels™ at LCBO
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LCBO – Liquor Control Board of Ontario – is one of the largest suppliers of alcoholic beverages in the world. Danavation partnered with LCBO to implement Digital Smart Labels™ in their Kitchener store as a pilot project. The feedback provided in the video and in the case study pertains to the smart labels technology in general, and also the performance of Danavation’s labels in the context of a pilot. The previous process of updating prices was quite labour intensive – from the printing of the price labels to manually changing them at the shelf. Now that our electronic shelf label system is in place, everything is done electronically, behind the scenes, at a way faster pace. “The Danavation team has been very quick, very nimble, and with a lot of our collaborations – whether they were updates or clarifications – it’s been a very, very fast response. Some of the new fields we’re asking the team to add to the smart labels, they happen overnight or within a few days. So really, it’s been an excellent experience overall”. - Danny Ho, Director of Innovation at LCBO Next. The Results and Benefits: - Instant price updates - Optimized store associate workflows - Reduced labour costs - Enhanced customer experience - Fast implementation and excellent experience with Danavation

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