About
Mark stood down as CEO of Sensée in May 2022 after successfully completing the Turnaround…
Articles by Mark
Activity
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Firms that engage in Impact Sourcing have a unique opportunity to drive positive change. To optimize these initiatives, there must be an emphasis on…
Firms that engage in Impact Sourcing have a unique opportunity to drive positive change. To optimize these initiatives, there must be an emphasis on…
Liked by Mark Walton
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What makes boutique outsourcing a game-changer for modern enterprises? Noon Dalton’s unique model elevates your business by blending cost…
What makes boutique outsourcing a game-changer for modern enterprises? Noon Dalton’s unique model elevates your business by blending cost…
Shared by Mark Walton
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Noon Dalton’s strategic outsourcing services are designed to bolster your core business functions and inspire innovation. By emphasizing social…
Noon Dalton’s strategic outsourcing services are designed to bolster your core business functions and inspire innovation. By emphasizing social…
Shared by Mark Walton
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Education
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More activity by Mark
The integration of AI in customer service marks a transformative era where efficiency, scalability, and cost-effectiveness become pivotal. AI-driven…
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The integration of AI in customer service marks a transformative era where efficiency, scalability, and cost-effectiveness become pivotal. AI-driven…
Liked by Mark Walton
At Noon Dalton, we've embraced the future of customer service by blending AI technology with the irreplaceable human touch. This isn't just about…
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At Noon Dalton, we've embraced the future of customer service by blending AI technology with the irreplaceable human touch. This isn't just about…
Liked by Mark Walton
Noon Dalton's making waves, landing at #211 in the global top 500 BPO firms!
This accolade is a testament to our team and clients, the backbone of…
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Noon Dalton's making waves, landing at #211 in the global top 500 BPO firms! This accolade is a testament to our team and clients, the backbone of…
Shared by Mark Walton
Is tapping into global talent pools better than focusing on local hires for outsourcing?
The answer lies in balance.
Global talent introduces…
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Is tapping into global talent pools better than focusing on local hires for outsourcing? The answer lies in balance. Global talent introduces…
Posted by Mark Walton
Curious about the impact of sustainable outsourcing on business growth and social well-being? Noon Dalton is at the forefront, demonstrating how…
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Curious about the impact of sustainable outsourcing on business growth and social well-being? Noon Dalton is at the forefront, demonstrating how…
Shared by Mark Walton
A brilliant share by the always interesting Mark Hillary 🤖
I'd missed this piece in The Economist last month but it's a fascinating read.
The…
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A brilliant share by the always interesting Mark Hillary 🤖 I'd missed this piece in The Economist last month but it's a fascinating read. The…
Liked by Mark Walton
What a thrill it was to be the guest of Ran Yosef for the Glassix Spotlight podcast - we had a great chat about #CX tech, delivery models and the…
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What a thrill it was to be the guest of Ran Yosef for the Glassix Spotlight podcast - we had a great chat about #CX tech, delivery models and the…
Liked by Mark Walton
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