Citizens Inc.

🔹LEADERSHIP ANNOUNCEMENT🔹 We are proud to announce the appointment of Janet Richardson as Chief Human Resources Officer (CHRO) at Citizens Inc., effective August 1st! Over the past year, Janet has led our Human Resources function with exceptional clarity and strategic insight. As Head of HR, she played a pivotal role in advancing our people strategy, strengthening our culture, and launching key initiatives that foster both individual and organizational growth. Her leadership has been instrumental in cultivating a workplace where high performance, inclusion and collaboration thrive. In her new role as CHRO, Janet will continue to lead our global Human Resources strategy, ensuring we remain deeply aligned with our values and consistently deliver on our people priorities across all regions. From talent development and employee engagement to global workforce planning and talent acquisition, Janet will be a key force in guiding our people strategy into the future. Janet brings a unique blend of strategic acumen and authentic care for people, making her a trusted leader and an exceptional fit for this role. Please join us in celebrating Janet’s well-deserved promotion and the exciting journey ahead! #LeadershipAnnouncement #CHRO #PeopleFirst #GlobalHR #CitizensCulture #TeamCitizens

🔹 Meet the Team! 🔹 We’re proud to spotlight Lance Osborne, General Manager of Security Plan Life Insurance Company, a Citizens subsidiary. After playing a key role in launching the Security Plan Pillars Project in 2024, Lance began 2025 by leading the company’s overall strategy and focusing on growth, operational excellence, and our continued commitment to delivering best-in-class service. In recognition of his results and the outstanding teamwork he fosters, Lance was officially appointed General Manager of Security Plan in July 2025. With over 30 years of experience in the insurance industry, Lance brings a wealth of expertise in sales leadership and team development. His vision and dedication continue to drive Security Plan forward, empowering our agents and strengthening success across the organization. #MeetTheTeam #SecurityPlan #InsuranceLeadership #AgentSupport #GrowthStrategy

We are hiring a National Director of Sales to lead our U.S. sales strategy and distribution efforts. This key leadership role will drive strategic growth across U.S. markets, manage key partnerships, and shape the future of our sales organization. Know anyone who might be interested?

As we gather with loved ones and reflect this Fourth of July, Citizens Inc. extends our gratitude to all who contribute to the strength and spirit of our communities. We remain committed to empowering families and helping build a brighter, more secure future together. #IndependenceDay #FourthOfJuly #CitizensInc #Community #FinancialSecurity #AmericanDream

LEADERSHIP ANNOUCEMENT We are excited to share that, effective July 1st, 2025, Kate Fordney has been appointed Chief of Staff at Citizens Inc., continuing to report to our CEO Jon Stenberg. Kate has been instrumental in shaping our strategic direction as Head of Strategy and Planning, where her leadership has driven execution and alignment across the enterprise. Now, in her expanded role, she will bring that same energy and excellence to an even broader strategic capacity within the executive team. As Chief of Staff, Kate will: Lead execution initiatives via our Project Management Office (PMO). Oversee long-term strategy and global growth. Serve as a key advisor to the executive team. Drive clarity, accountability, and results across the organization. Help manage our increasing global workforce. Facilitate cross-functional collaboration and special initiatives. Strengthen operational rhythm and effectiveness at the senior level. Kate brings a unique blend of #strategic vision, operational #rigor, and #collaborative spirit. Her ability to connect dots across teams, maintain #momentum on high-priority #initiatives, and guide #decision-making will be invaluable as we enter our next chapter. Please join us in congratulating Kate on this well-deserved promotion!

At Citizens Inc., we offer more than just life insurance; we offer an opportunity to grow with a company committed to global impact and long-term financial protection. Whether you are an agent, strategic partner or searching for financial security for you and your family, Citizen's global story helps build a legacy of security and peace of mind for generations to come. #CitizensInc #FinancialProtection #LifeInsurance #GlobalImpact #Legacy

🔹Meet the Leaders Behind Citizens!🔹 We’re excited to spotlight Harvey Waite, our Chief Actuary, in this edition of #MeetTheTeam! Harvey has served as Chief Actuary of Citizens Inc. since April 2020. In this role, Harvey leads our actuarial functions, focusing on strategic pricing, risk management, and financial modeling to support the company’s continued growth and stability. His leadership ensures that we make data-driven decisions that align with both our business goals and our commitment to our policyholders. Harvey’s contributions are essential to maintaining the trust and reliability that define our brand. Thank you, Harvey, for your continued dedication to Citizens Inc. and our policyholders!👏 #Industryleader #Actuary #Leadership #Lifeinsurance

This Memorial Day, Citizens, Inc. honors the legacy of those who served by working to make a positive difference in the lives of others. Their courage and commitment inspire us to continually work toward providing peace of mind to families in our country and around the world. As we celebrate the freedoms we cherish, we are reminded of the importance of safeguarding the futures of those we protect. Thank you to those who have served and continue to serve! 🌟hashtag #MemorialDay hashtag #HonoringHeroes hashtag #CitizensInc hashtag #Gratitude hashtag #Service

Behind the scenes at our PHS Open Session! 🎥 Every month, our Policy Holder Services team hosts a virtual event designed to empower our international ICs with the knowledge they need to deliver exceptional customer service and confidently address client questions. Over 200 International Consultants joined us in our latest session! Every PHS Open Session is a new opportunity to grow, learn, and connect with our international partners. At Citizens we’re committed to lead the way in delivering world-class service across borders! 🌍 #BehindTheScenes #CustomerExperience #LifeInsurance #GlobalTeam #AgentSupport

🔹Meet the Leaders Behind Citizens!🔹 We’re excited to spotlight Janet Richardson, our Head of HR, in this edition of #MeetTheTeam! With over 20 years of strategic HR leadership across diverse industries, Janet is an expert in driving business results through people. As Head of HR, Janet leads our global HR function and manages our talent and people strategy with a focus on building high-performance teams, strengthening leadership at all levels and fostering a culture of accountability and innovation. Her knowledge has been instrumental in enabling Citizens Inc. to sustain strategic growth through exceptional talent acquisition, effective talent management, and the continued cultivation of our amazing culture. Thank you, Janet, for your execution in building our talent and people strategy and growing our amazing culture here at Citizens! 🌍 #Culture #HumanResources #Leadership #Lifeinsurance